Business News of Saturday, 24 November 2018
Chief Executive Officer of MTN Ghana, Selorm Adadevoh, has said the telecommunication company will comply with the sanctions imposed on it and others by the National Communication Authority (NCA).
The NCA has fined all four Mobile Network Operators (MNOs) in the country a total of GHS34,065,000.00 for poor quality of service.
AirtelTigo, Glo, MTN and Vodafone were fined for their non-compliance with various Quality of Service (QoS) requirements.
AirtelTigo (GHS11,635,000.00), Glo (GHS4,460,000.00), MTN (GHS9,080,000.00) and Vodafone (GHS8,890,000.00).
The NCA regularly undertakes QoS Monitoring to determine whether the telcos comply with their licence conditions and to ensure that consumers receive the best quality service they have paid for.
Mr Adadevoh speaking to members of the Journalists for Business Advocacy (JBA) at the MTN’s headquarters in Accra said: “We will comply with the decision of the regulator.”
“So, we are planning to meet the NCA over the fine soon. We will engage the NCA to enable us get details of the fine”, Mr Adadevoh stressed.
He further noted that the issue of quality of service is not only in the purview of the telcos alone, emphasising that; “There are also external factors which affect the quality of service”.
“We can’t control the external factors but we are trying our best to get them solved”, Mr Adadevoh added.