ISD Boss Commends Upper East Staff

Anthony Apubeo, GNA

Bolgatanga, Sept 28,
GNA – Staff of the Information Services Department (ISD) in the Upper East
Region have been applauded for diligently discharging their responsibilities in
spite of the numerous challenges confronting the institution.

Mrs Elizabeth Efua
Essel, the Acting Director of the ISD, who commended the staff at both the
regional and district levels, indicated that in spite of the inconveniences
including logistical and human resource constraints confronting the region, the
staff provided best services in the discharge of the institution’s mandate.

She commended them for
offering Public Relations services to Municipal and District Assemblies in the
region as well as executing publicity assignments for other institutions of
state, and organizations that needed their services.

The Acting Director
said this when she interacted with staff of the ISD in Bolgatanga for the first
time since assuming office.

Mrs Essel noted that
management at the head office had identified the challenges impeding effective
and efficient service delivery at the various districts and regional offices,
and said plans were advanced to address them by providing basic necessities to
improve performance.

“It will take a
gradual process to meet the critical logistics needs of the ISD but with time,
every regional and district ISD office will get at least basic equipment to do
their work”. She added.

She stated that
several engagements had been held with government to resource the ISD to
periodically organise in-service training programmes to equip staff as well as
procure new Information Vans and Public Address Equipment to make the
institution function more effectively.

Mrs Essel however,
noted that, the amount involved in procuring logistics for smooth running of
the revitalization programme was huge and that, there were discussions to
procure and do allocations in phases such that, each region would receive some
essential equipment to do the work.

The Acting Director
admonished the ISD staff to develop cordial working relationship with the
various Municipal and District Chief Executives (MDCEs) to facilitate
development in the various districts, adding that, “at no point in time should
you quarrel with the DCEs at the Assemblies or wherever you are posted as
Information Officers.

“Always offer your
advice and expertise as Civil Servants and as ISD staff, be diplomatic in your
dealings at the work place”.

Mr Charles Wereko, A
Director in charge of Finance and Administration at the ISD Headquarters explained
that there were plans to organise media engagements at various districts to
expose the public to development projects and government intervention at the
local governance level.

This, he said would
begin in 2019 and would ensure that the members of the public were well
informed on happenings at both central government and the Assembly levels.

Mr Bennin Issifu, the
Acting Upper East Regional Information Officer, who thanked Mrs Essel and her
team for the visit appealed for more staff to augment the 37 staff across the
15 Municipal and Districts in the region.

Mr Issifu mentioned
the lack of office equipment such as computers and accessories, lack of access
to internet, at the regional and district levels, obsolete public address
equipment and the lack of equipped audio-visual information vans as some of the
obstacles impeding ISD’s work in the region.

The Acting Regional
Director praised his staff as well as the Regional Coordinating Council for the
immense support and cooperation he had received since he assumed office in


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